Front Desk Operations

 

Job Title: Front Desk Operations

Job Description Summary:

The Office Administrator role primarily entails providing professional and positive impressions of Cushman & Wakefield to clients and other visitors through various communication channels and in-person interactions. Additionally, this team member plays a crucial role in day-to-day office functions and overall operational goals and initiatives. Responsibilities include office communications, onboarding/offboarding duties, event planning and execution, and maintaining updated records and resources.

Job Description:

• Provide excellent customer service to visitors, clients, and vendors
• Welcome and direct visitors as required
• Answer inbound calls for the San Diego area
• Route inbound calls, voicemails, and mail promptly
• Maintain reception area and other common areas
• Act as point of contact for front-of-house technical accessories
• Assist with pantry and office supply inventory
• Create and maintain front desk reference materials
• Communicate facilities issues promptly
• Assist with administrative support tasks for Brokerage teams
• Engage with marketing and other vendors as needed
• Other administrative duties as assigned

Skills & Requirements:

• High school diploma
• 3+ years of experience (preferably in real estate services, travel/hospitality, or management consulting)
• Working knowledge of general office procedures
• Strong written and oral communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Advanced computer proficiency (Word, Excel, PowerPoint)
• Ability to work autonomously and take initiative
• Physical Requirements: Ability to sit or stand for prolonged periods and travel throughout the office suite

Additional Details:

• Compensation: $23.80 - $28.00 per hour
• Benefits: Health, vision, dental insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, paid and unpaid time away from work
• Equal Employment Opportunity: Cushman & Wakefield provides equal employment opportunity and prohibits discrimination of any type
• Accommodation: Applicants with disabilities can request accommodation by contacting the ADA line or emailing HRServices@cushwake.com

Base Pay Range: $23.80 - $28.00/hr

Median Pay: $25.90/hr

Location: San Diego, CA