Team Lead/Supervisor San Juan, PR

 

About Northern Trust:

Northern Trust, a Fortune 500 company, stands as a globally recognized and award-winning financial institution, operating continuously since 1889. We take pride in delivering innovative financial services and guidance to the world’s most successful individuals, families, and institutions, all while remaining steadfast to our enduring principles of service, expertise, and integrity. With over 130 years of financial experience and a team of over 22,000 partners, we serve the most sophisticated clients worldwide, leveraging leading technology and exceptional service.

Position Title: Team Lead, Banking Operations

The Team Lead, Banking Operations, assumes responsibility for the day-to-day management of a small team within Banking Operations, situated in both Chicago and Tempe. Our Banking Operations team oversees transaction processing, document management, new business opening, and account documentation review. Additionally, the successful candidate provides ongoing support to our internal clients.

Major Duties:

• Oversee day-to-day management responsibilities for a small team or sub-team within Banking Operations.
• Provide support to Regulatory and Legal support teams and front office functions.
• Conduct performance management, career development processes, and manage staffing and disciplinary actions.
• Execute complex activities with significant financial, client, and/or internal business impact.
• Facilitate direct interaction with committees and/or Senior Management.
• Organize team workflow, assign tasks, set short-term priorities, monitor activities, and ensure timely and accurate completion of work.
• Demonstrate leadership and organizational skills to prioritize assignments and provide feedback to staff.
• Provide training, conduct performance management and career development processes, and manage staffing and disciplinary actions.
• Offer input and support to the budget management process.
• Manage own workload/projects and ensure adequate coverage of all tasks within the team.
• Identify and train partners as necessary to maintain task coverage.

Experience:

• A College or University degree with proven Banking Operations work experience preferred. Related Industry qualification (e.g., ACCA) is a plus.
• Excellent oral and written communication skills are essential.
• In-depth Banking Knowledge is required.
• Analytical and problem-solving skills are crucial.
• Leadership and organizational skills to develop periodic goals and manage and motivate team members are necessary.
• Excellent influencing and negotiation skills are required.
• Highly flexible and adaptable to change.

Working with Us:

As a Northern Trust partner, you'll find greater achievements await you. Join a flexible and collaborative work culture where financial strength and stability embolden us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could align with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable Accommodation:

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements, and together we can achieve greater.